Shipping policy

Shipping Policy

Shipping Policy for [Your Store Name]

Thank you for shopping with us. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not shipped or delivered on Sundays or public holidays.
  • During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

  • India: 4–10 business days
  • International Orders: 7–20 business days (if applicable)

Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen delays.

Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and product weight.
  • We may offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS.
You can use the tracking number to monitor your shipment status.

Incorrect Address

Please ensure that your shipping address is accurate and complete.

We are not responsible for:

  • Delays caused by incorrect addresses
  • Failed deliveries due to customer mistakes
  • Packages returned because of incomplete address details

Additional shipping charges may apply for re-delivery.

Delayed or Lost Packages

While we work with trusted courier partners, delays may occasionally happen due to:

  • Weather conditions
  • High shipping volume
  • Transportation issues
  • Remote locations

If your package is significantly delayed or lost, please contact our support team for assistance.

Damaged Package

If you receive a damaged product:

  1. Take clear photos/videos of the package and item.
  2. Contact us within 48 hours of delivery.
  3. Our support team will review the issue and provide a resolution.

Cash on Delivery (COD)

  • COD may be available for selected locations.
  • We reserve the right to refuse COD orders in certain cases.

Contact Us

For any shipping-related questions, please contact us:

Email: info.klevostore@gmail.com
Phone: +918668420247
Business Hours: Monday – Saturday, 10 AM – 7 PM